Privacy Policy

Biltmore Trust Company | Privacy Policy

Biltmore Trust Company strives to maintain and protect the security, confidentiality and financial privacy of our clients. This notice is provided to you so that you can understand our Privacy Policy and how we safeguard your personal information.

This Policy Applies To You
The information contained in this notice and the Privacy Policy referred to herein apply and are adhered to for all existing clients, former clients and prospective clients of Biltmore Trust Company.

Strict Security Measures
We uphold strict policies in securing the privacy of your information. Accordingly, we maintain various physical, electronic and procedural safeguards to guard client information. Biltmore Trust Company will not sell client information. Further, officers and representatives of Biltmore Trust Company are held to the highest standard of conduct in ensuring the confidentiality of client information. Failure to maintain confidentiality will result in appropriate disciplinary measures up to and including disassociation with Biltmore Trust Company.
Why We Collect Information
We collect information about you in order to:
  • Accurately identify you;
  • Protect and administer your records, accounts and funds;
  • Help us design or improve our products and services;
  • Understand your financial needs;
  • Save you time when applying for new products and services;
  • Offer you quality products and services; and
  • Comply with certain laws and regulations.
  • How We Receive Information

    In the process of serving you, Biltmore collects certain nonpublic personal information from the following sources:

    Information we receive from you on applications or other forms (such as your name, address, telephone number, social security number, employer identification number, driver’s license number and financial information);

    Information generated from transactions with you (such as account statements and other financial information); and Information we receive from nonaffiliated third parties (such as legal counsel, accountants, financial planners and investment counsel).
    Our Selective Sharing of Information
    In general, Biltmore does not disclose nonpublic personal information to nonaffiliated or affiliated third parties unless that information is (i) permitted or required by a variety of federal and state laws (such as in response to a subpoena) or (ii) necessary to perform services including, but not limited to, asset custody, investment management, tax processing or legal services.
    USA Patriot Act Notice
    To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person or entity that opens an account.
    What This Means For You:
    When you open an account, we will ask for your name, address, identification numbers, date of birth (in the case of an individual), taxpayer identification number (in the case of a business entity) and other information that will allow Biltmore Trust Company to identify you or your business. We may also ask to see your driver’s license or other identifying documents in order to verify the information you have provided to us. We are required by law to attempt to match the information provided by you against lists issued by various governmental agencies to confirm that you are not a known or suspected terrorist or in any way affiliated with a known or suspected terrorist organization. If you have any questions about this notice, please discuss them with a representative of Biltmore Trust Company. Thank you for your cooperation and understanding.